Terms of service

Terms of Service

Effective date: July 14, 2026

These Terms of Service apply to your use of lunaragoods.com and purchases from Lunara Goods. By using this website or placing an order, you agree to these terms.

1. Store Information

Lunara Goods operates this online store. Questions about these terms or an order may be sent to czhebo0760@gmail.com.

2. Product Information

We make reasonable efforts to display product descriptions, colors, images, prices, and availability accurately. Screen settings and natural variations in stones or materials may cause minor visual differences. Symbolic or spiritual descriptions are provided for cultural, decorative, and gift-giving context and are not medical, financial, or professional advice.

3. Prices and Orders

Prices are shown in U.S. dollars unless stated otherwise. Taxes and shipping charges, when applicable, are displayed during checkout. We may decline or cancel an order if payment cannot be authorized, inventory is unavailable, information appears inaccurate, or fraud is suspected. If a paid order is canceled, the payment will be refunded to the original payment method.

4. Payment

You agree to provide current, complete, and accurate billing and payment information. Payments are processed by Shopify and the payment providers shown at checkout. We do not directly store complete payment-card details.

5. Shipping

Orders are shipped according to the Shipping Policy published on this website. Delivery estimates are not guaranteed and may be affected by carrier delays, customs, weather, or events outside our reasonable control.

6. Returns and Refunds

Returns and refunds are governed by the Return and Refund Policy published on this website. Contact czhebo0760@gmail.com before returning an item.

7. Acceptable Use

You may not misuse this website, interfere with its security or operation, submit false information, violate intellectual-property rights, or use the website for unlawful purposes.

8. Intellectual Property

Website text, graphics, logos, photographs, and other content owned by Lunara Goods or its licensors may not be copied, republished, or commercially used without permission, except as allowed by law.

9. Third-Party Services

The store may use third-party services, including Shopify, payment providers, and shipping carriers. Their services may be subject to separate terms and privacy practices.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and products are provided without warranties beyond those expressly stated. Lunara Goods is not liable for indirect, incidental, or consequential losses arising from use of the website or products. Nothing in these terms limits rights that cannot legally be excluded.

11. Changes

We may update these terms from time to time. The effective date above indicates the latest version. Continued use of the website after an update constitutes acceptance of the revised terms.

12. Contact

For questions about these Terms of Service, contact czhebo0760@gmail.com.